Dawn has the kind of expertise that only experience bestows. Her 20-year background as a pharmacy technician keeps her current on leading drugs and therapies which allows her to truly lead as Program Manager.
Dawn excels at customer service and problem-solving. She is always willing to help others by doing the right thing. Dawn serves as the primary point of contact and supports the daily activities of the U.S. Marshals Service District Offices, Sub-District Offices, detention facilities, local retail and mail order pharmacies, and contract partners. She assists with and resolves National Managed Care Contract program concerns, communicating about changes to the Preferred Provider Network, the claims payment program, and the pharmacy program.
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