Heather Civiletto

Heather Civiletto currently serves as Senior Manager of Customer Solutions - Elite at Parts Town, a position held since August 2020. Previously, Heather has been with Heritage Parts since October 2012 as Customer Service Group Manager, leading a diverse customer service team of over 40 individuals and generating more than $30,000,000 in annual sales revenue through exceptional customer satisfaction and innovative conflict resolution. Heather's tenure at Heritage Parts also includes roles as Team Lead and Customer Service Representative between October 2004 and June 2012. Heather holds a Bachelor of Science degree from the Indiana Institute of Technology, earned between 2016 and 2019.