Nisha Dwivedi

Nisha Dwivedi has worked in the customer service and software development industries for over 9 years. Nisha is currently the Head of Customer at Hex, a software company that provides customer relationship management (CRM) and enterprise resource planning (ERP) software to businesses. Nisha was previously the Director of Global SC Ops & Strategy at Amplitude, a software company that provides analytics tools to businesses, from September 2015 to April 2022. Prior to that, they were a Senior Analyst at Accenture from August 2013 to September 2015. In this role, they worked on various software development projects, including Oracle Data Integrator/Oracle Business Intelligence Enterprise Edition, Network Upgrade Project Management, and Release Management. Nisha also served as a Cisco Unified Contact Center Test Analyst from August 2013 to October 2013.

Nisha Dwivedi's educational career began at Bayard Rustin High School. Nisha then went on to study Informatics at the University of Michigan, where they earned their Bachelor of Science (B.S.) degree.

Nisha Dwivedi reports to Barry McCardel, Co-Founder & CEO. They work with Karina Babcock - Head of Content & Communications, Andrew McNealy - Head of Sales, and Glen Takahashi - Co-Founder & Chief Architect.