Jolean Sheffield

Chief Experience Officer at HIA

Jolean Sheffield currently serves as the Chief Experience Officer at HIA Technologies, Inc., a position held since May 2021, where responsibility includes overseeing the customer life cycle to ensure a positive user experience. Prior to this role, Jolean held various leadership positions, including VP of Content & Marketing at UAR Consulting from February 2011 to August 2022, and VP of Product Marketing & Customer Success at QliqSoft from January 2018 to May 2021. Additional experience includes serving as Director of Customer Success in the AI Division and Physician Informatics Consultant at Baylor Scott and White Health from May 2013 to January 2018, as well as Technical Education Trainer and Consultant at Sage from January 2010 to January 2012.

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