Isha J.

Isha J. is a Customer Success Manager at HiCounselor, where responsibilities include managing multiple stakeholders and enhancing communication channels to improve program execution and client support. Isha worked closely with the CEO to secure partnership opportunities. Previous experience includes a role as Management Trainee, where Isha oversaw tech recruitment and revamped curriculum programs, achieving a 20% increase in effectiveness and a 25% rise in positive customer reviews. Earlier positions involved serving as a Junior Data Analyst at Aon, evaluating compensation statements for over 120 companies, and as a Human Resources Assistant at KB BUILDWORTH, where Isha improved onboarding and training processes, increasing new hire retention by 40%. Isha holds a Master's in International Business from Curtin Singapore and a Bachelor's in Commerce from Delhi University.