Bridget Addington

Bridget Addington is an accomplished professional in customer experience management with extensive experience in the telecommunications and utility sectors. Currently serving as Senior Manager of Customer Experience at Point Broadband since May 2019, Bridget previously held the position of Customer Experience Manager. Prior roles include Manager of Customer Service at Sunset Digital Communications, Inc. from August 2018 to May 2019, and a long tenure at Bvu Optinet from May 2002 to August 2018, where Bridget also managed customer service operations. Expertise includes leading customer service call centers and overseeing customer service representatives to enhance overall customer satisfaction.