Vice President, Consumer Communications

Hims & Hers Health, Inc. (better known as Hims & Hers) is a multi-specialty telehealth platform building a virtual front door to the healthcare system. We connect consumers to licensed healthcare professionals, enabling people to access high-quality medical care—from wherever is most convenient—for numerous conditions related to sexual health, hair care, mental health, skincare, primary care, and more.

With products and services available across all 50 states and Washington, D.C., Hims & Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life. That’s why we’re building a future where nothing stands in the way of harnessing this power. We normalize health & wellness challenges—and innovate on their solutions—to make feeling happy and healthy easy to achieve. No two people are the same, so we provide access to personalized care designed for results. At our core, our mission is deeply personal—because we too are customers.

In January 2021, the company was listed on the NYSE and is traded under the ticker symbol “HIMS”. To learn more about our brand and offerings, you can visit forhims.com and forhers.com.

About the Role:

The VP of Consumer Communications will lead the development and execution of a world-class consumer communications strategy to promote our telehealth platform, services, and products. Working closely with cross-functional teams, including product, marketing, social, content, and clinical, you and your team of consumer communications stars will coordinate major brand moments, special projects, and campaigns, as well as proactive storytelling efforts. Reporting directly to the CCO, you will have a finger on the pulse of cultural trends, analyze data, and create effective communications campaigns that engage consumers and build brand awareness.

Responsibilities:

• Develop and execute a comprehensive consumer communications and public relations strategy that supports the company's overall brand and business objectives.
• Lead the management of media relations, including the development of press releases, pitching stories to media outlets, coordinating interviews and press events, and amplifying messaging through thought leadership opportunities.
• Manage internal team of communicators and outside agency team.
• Develop and implement crisis communication plans to ensure the company is prepared to respond effectively to any potential issues.
• Monitor industry trends and competitor activity to ensure the company's communications strategy stays ahead of the curve.

Experience & Skills:

• 15+ years of experience in consumer communications, with significant experience in fast-paced, consumer-facing, public companies.
• Proven track record of building and advancing groundbreaking narratives, demonstrating strong business momentum.
• Outstanding written and verbal communication skills and strong project management.
• Proven ability to manage crisis situations and reduce risk through effective preparation.
• Experience executing media campaigns, building relationships with media, and working with executives.
• Strong media relationships and ability to work effectively with external agencies.
• Motivated self-starter with hands-on attitude and inspired manager of individuals.
• Collaborative individual who enjoys working closely across departments to create and distribute the most impactful communications possible.
• Ability to balance short- and long-term priorities.

Outlined below is a reasonable estimate of H&H’s compensation range for this role.

An estimate of the current salary range is $200,000 - $325,000. H&H also offers a comprehensive Total Rewards package that includes equity grants of restricted stock (RSU’s) so that H&H employees own a piece of our company. The actual amount will take into account a range of factors that are considered in making compensation decisions including but not limited to, skill sets, experience and training, licensure and certifications, and location.

Consult with your Recruiter during any potential screening to determine a more targeted range based on the job-related factors. We don’t ever want the pay range to act as a deterrent from you applying!

Hims is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.