David Severson is the current Director of Commercial Ops at Hinge Health. Prior to their current position, David was with Clover Health where they served as the Senior Operations Manager. In this role, David was responsible for building and growing enrollment and premium billing functions from the ground up while implementing cost controls and ensuring future scalability. David hired, directed and mentored a team of 10 employees including 2 managers, 3 analysts, and 5 specialists. David also collaborated with product and engineering teams to integrate operating systems with an internal CRM resulting in timely and accurate member data and streamlined member experience processes. As a result of these efforts, David developed and implemented processes that resulted in the recovery of over $1 million in revenue. In addition to these responsibilities, David also directed the day-to-day operational activities and created all policies & procedures governing the enrollment and premium billing functions. To support these efforts, David developed and implemented KPI dashboards, operational reporting, file monitoring, and staffing models using SQL.
Before their time at Clover Health, David was the Director of Business Operations at AutoClerk, Inc. from March 2009 to July 2015. In this role, David was responsible for all aspects of business operations including finance, accounting, human resources, legal, compliance, IT, facilities and office management. Prior to their time at AutoClerk, David was the Revenue Manager at RevMax Pros from February 2009 to January 2014. In this role, David was responsible for maximizing revenue
David Severson attended San Francisco State University for their undergraduate degree, where they majored in business and management. David then went on to attend Luther College for their graduate degree.
Their manager is Erin Wilson, SVP, Sales & Strategy. Some of their coworkers include Jonathan Taylor - AVP, Sales, Brynn Bannach - RVP, Sales, and Matthew Russell - Head of Digital Acquisition.
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