Roberto Linares

Roberto Linares is an experienced operations and customer service professional, currently serving as Operations Manager at Hire Horatio CX since September 2023. Previous roles include Client Service Leader at RYZE Superfoods, Executive Travel Coordinator at DPV Transportation Worldwide, and Operations Coordinator at INTELCIA, where involvement in IT/Tech Telecommunications campaigns for Optimum took place. Additional experience encompasses Team Leader positions at Teleperformance, focusing on content moderation for Facebook, and at Concentrix, where Roberto progressed from Consumer Service Representative to Team Leader. Starting a career in hospitality, Roberto held roles at Decameron All Inclusive Hotels & Resorts, advancing from Customer Service Specialist to Customer Service Analyst. Roberto holds a degree in Hospitality Administration and Management from Fundación Universitaria Los Libertadores and a Technologist degree in Hospitality Administration and Management from Servicio Nacional de Aprendizaje.