JP

Jayne Plant-Povey

Software Tester at Historic Royal Palaces

Jayne Plant-Povey has a diverse work experience spanning over 15 years. Jayne started their career as a Customer Assistant at Tesco Stores Ltd in 2004, working directly with customers at the checkout and managing the Photo Processing Kiosk. Jayne then transitioned into the role of a Cash Office Administrator, where they audited tills, conducted spot checks on staff, and liaised with the Cash Office Manager.

In 2006, Jayne joined insureyourmotor.com as a Customer Care Advisor. Here, they answered customer inquiries, ensured call response time targets were met, and maintained accurate records and notes for future interactions.

From 2008 to 2016, Jayne worked at Hammicks Legal Information Services. Jayne started as a Customer Service Advisor, processing post and payments, detailing invoice discrepancies, and generating purchase orders. Jayne then became a Transfer Co-ordinator, where they wrote test plans, scripts, and captured bugs, providing detailed evidence for developers. Later, they took on the role of a Customer Services Team Leader.

Jayne's most recent work experience is at Historic Royal Palaces, starting in 2016 as a Software Tester. The duration of this role is unspecified.

Overall, Jayne Plant-Povey has gained valuable experience in customer service, leadership, testing, and administration throughout their career.

From 1998 to 2005, Jayne Plant-Povey attended Bishop Wand C of E. No degree or field of study information was provided.

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