Ricardo Marques is a seasoned technology professional currently serving as a Cloud IAAS Senior Engineer / DevOps at Hitachi Digital Services since September 2023. Previously, Ricardo held various positions at Feedzai, including Senior Product Support Engineer and Product Support Engineer, focusing on incident management for on-premises clients and overseeing troubleshooting and resource allocation. Prior experience includes roles as a Product Support Engineer at OutSystems, Full-stack Developer / DevOps at HUND, and Technological Infrastructure Manager at MobiComp. Ricardo began a professional journey as a Computer Technician in earlier positions and pursued academic excellence with an MSc in Computer Engineering from Universidade do Minho, complemented by foundational studies in technology and network systems.
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