Santiago L. is an experienced Information Technology professional currently working as an Information Technology Support Engineer at Hitachi Solutions America since June 2023, providing site support, deployments, and ticket resolution. Prior experience includes serving as a Virtualization Engineer at Kyndryl from September 2021 to June 2023, where services provided enhanced virtualization, cloud solutions, and cybersecurity for various clients. Previous roles encompass positions such as Senior Information Technology Support Engineer at Amazon and IT Support Technician for Fortune 500 companies. Educational qualifications include an Engineer’s degree in Computer Systems Networking and Telecommunications from Universidad Fidélitas, CCNA from Cisco Networking Academy, and ongoing studies in AZ900 Computer Engineering at QuickTek.
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