Gina Mazza

Gina Mazza is a seasoned professional with extensive experience in customer experience management and contact center operations. Currently serving as Sr. Manager of Customer Experience at HiTouch Business Services since June 2022, Gina previously held the position of Contact Center Manager at Staples Advantage for over 15 years, where responsibilities included overseeing daily operations and promoting employee engagement and career development. Gina holds an Associate’s Degree in Business Administration and Management from Monroe Community College and studied at Roberts Wesleyan University.