Carmelo Dolcemascolo Carmelojdg

Carmelo Dolcemascolo Carmelojdg has a diverse work experience spanning various roles and industries. In 2022, they worked as a Delivery & Fulfillment Quality Specialist and a Customer Support Specialist at Hive. Prior to that, in 2020, they served as a Senior Customer Support Advocate at AMBOSS. Carmelo Dolcemascolo also worked as a Customer Service Coaching Specialist at N26 from 2019 to 2020. Before transitioning to the customer service field, Carmelo gained experience in leadership positions at Abramo Deutschland GmbH, where they worked as a Senior Team Leader, Customer Care Team Leader, and Customer Care Training Lead from 2015 to 2019. In 2015, they also worked as a Concierge at The Abbey Hotel and as a Manager Assistant at JB's Dublin Apartments. Carmelo Dolcemascolo'searlier career includes roles as a Compensation and Benefits Consultant at PGA Group, C. A. from 2010 to 2013, and as a Research and Institutional Assessment professional at UCAB from 2006 to 2010.

Carmelo Dolcemascolo Carmelojdg completed their education at UCAB - Universidad Católica Andrés Bello from 2005 to 2010, where they obtained a degree in Sociology with a focus on Social Sciences. In addition to their formal education, they have obtained various certifications. In April 2020, they completed certifications in "Building Customer Loyalty," "Coaching Skills for Leaders and Managers," "Customer Advocacy," "Managing a Customer Contact Center," and "Winning Back a Lost Customer" from LinkedIn. In August 2016, they obtained the certification "Fluidez de Duolingo en alemán: Básico (Estimado)" from Duolingo. Carmelo Dolcemascolo also completed certifications such as "How to plan salaries and benefits with the new labour law" from PGA Group in June 2012 and "Excel and its practical application to compensation and benefits" from Addsolutions C.A in September 2010. Additionally, in November 2009, they participated in the "VI National Student Congress of Sociology - Inheritance, challenges and prospects for Latin American sociology in the XXI century" organized by UCAB, and in March 2007, they attended the "VII Conference on Sociology - XXI Century Socialism" held at UCAB. Finally, they have a coaching certification from Peter Knapp GmbH Coaches & Catalysts, although the specific details of the certification are not provided.