Xavier de la Lande

Manager of Customer Success at Hivebrite

Xavier de la Lande has a diverse work experience in various industries. Xavier started their career at C+ ACCESSOIRES as a Chargé de développement commercial, where they sold advertising spaces and conducted international communication and prospecting. Xavier then worked as a Logisticien at LA GRIFFE ROLAND GARROS, where they managed stock and restocked points of sale.

Xavier then joined aëdle as an Assistant développement commercial, where they handled logistics, participated in marketing and communication strategies, and gained experience in international supplier relations.

Xavier later worked at Office Depot as an Analyste statistique, analyzing statistical data for the company's pricing strategy. Xavier also served as a Consultant interne en organisation, optimizing data transmission processes between departments and adding thousands of information to the e-commerce site.

Xavier then joined La Petite Epicerie as a Responsable commercial international, creating partnerships with French producers, obtaining import licenses for French gourmet products, and implementing commercial, marketing, and communication strategies.

Next, they worked at Rentokil Initial as a TenderDesk manager, where they managed complex files, analyzed client needs, and coordinated with different company departments to construct appropriate responses to national tenders.

Before their current role, Xavier worked at Hivebrite. Xavier started as an International Business Developer, contributing to the growth and success of the community management and engagement platform. Xavier then became a Customer Success Manager, focusing on customer relationships, onboarding, training, and renewals. Xavier later became the APAC & LATAM Manager of Customer Success, overseeing a multicultural and international team of account managers and managing Hivebrite's South American customer portfolio. Xavier's current role at Hivebrite is Manager of Customer Success, responsible for managing a team of 10 account managers spread across different regions, ensuring customer value realization for Hivebrite's platform and services.

Overall, Xavier de la Lande's work experience showcases their skills in customer success management, team management, international business development, project management, and strategic planning.

Xavier de la Lande completed their Master 2 degree in Finance d'entreprise with a specialization in Commerce international / commerce at ISTEC - Ecole Supérieure de Commerce et de Marketing from 2008 to 2013. Additionally, they participated in an exchange program at IUEAN - Buenos Aires, where they studied Commerce international, Marketing stratégique, and gestion des conflits in 2012. In 2009, Xavier also took part in an exchange program at Kozminski University, although the field of study during this time is unspecified.

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