Richmond Adjei

Richmond Adjei is a seasoned professional in customer success management with extensive experience across various industries. Currently serving as a Strategic Customer Success Manager at Hiya Inc. since September 2024, Richmond specializes in protecting individuals from spam and fraud while enhancing business-customer connections. Prior to this role, Richmond held similar positions at Narvar, where expertise in eCommerce and supply chain management was leveraged, and Ledger Bennett, where responsibilities included omni-channel demand generation. Richmond's career also encompasses senior roles at Novoda, Reevoo, and Bloomreach, focusing on client relationship management and delivering tailored solutions. Additionally, Richmond has experience in account management at Zeta Global, Trustpilot, Vizrt, and Immediate Media Co., building a strong foundation in technical and commercial support. Richmond holds a Bachelor's Degree in Business Information Technology from the University of Bedfordshire.