MC

Marlon Giovanni Rojas Cancinos

Technical Account Manager at HMD Global

Marlon Giovanni Rojas Cancinos has a wealth of experience in the telecommunications industry, spanning over three decades. Marlon Giovanni has held various technical and managerial roles, working with prominent companies such as HMD Global, Parktel USA, Samsung Electronics, Microsoft, Nokia, Tigo Guatemala, TELGUA S.A., Compaginados S.A., and CLASE S.A.

Marlon's most recent position was as a Technical Account Manager at HMD Global, starting in July 2020. In this role, they were responsible for the Technical Approval Process for Central America operators and Retail. Marlon Giovanni provided technical support during the product's acceptance phase and discussed technical subjects with operators.

Prior to that, Marlon worked at Parktel USA as a Technical Account Manager from February 2018 to June 2020. Marlon Giovanni provided technical support during the pre-sales process of mobile terminals for Central American and Bolivian carriers, working closely with internal and external teams.

Marlon also gained experience at Samsung Electronics as a B2B Manager from June 2016 to June 2017, and at Microsoft as a Technical Solutions Professional, TSP, from April 2014 to July 2015. In these roles, they led pre-sales activities within the mobile phone business, managed technical B2B requirements, and integrated Microsoft solutions into the mobile selling process.

Marlon's early career includes roles at Nokia, Tigo Guatemala, TELGUA S.A., Compaginados S.A., and CLASE S.A. At Nokia, they worked as a Technical Account Manager from April 2008 to April 2014, providing technical support in the pre-sales process and working on portfolio planning and corporate projects. At Tigo Guatemala, they served as a Technical Operations Engineer from August 2000 to February 2008, focusing on planning, sizing, and engineering value-added services platforms.

Marlon's early experience also includes working as a Telecommunications Engineer at TELGUA S.A. from July 1996 to July 2000, as an Office Equipment Technician at Compaginados S.A. from September 1994 to July 1996, and as a Computer Equipment Technician at CLASE S.A. from September 1992 to January 1994.

Throughout their career, Marlon has demonstrated expertise in technical support, pre-sales, project management, team leadership, and collaboration with internal and external stakeholders. Marlon Giovanni has a proven track record of successfully integrating technology solutions into the telecommunications industry.

Marlon Giovanni Rojas Cancinos began their education in 1993 at the Universidad de San Carlos de Guatemala, where they pursued a Bachelor of Engineering (BE) in Telecommunications Engineering. Marlon Giovanni completed this degree in 1997. In 2005, Marlon returned to Universidad de San Carlos de Guatemala to obtain a Master's degree in Project Management, which they finished in 2007. In 2015, they attended the Colegio de Ingenieros de Guatemala, CIG, to pursue accreditation in Project Management for ICTs and BPM following the PMI standard.

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