Alexis Canonigo is a seasoned customer service professional with extensive experience in client support and operations across various industries. Currently serving as a Customer Service Specialist at Home Trust Company since February 2022, Alexis excels in assisting clients with investment transactions and ensuring compliance with verification and disclosure protocols. Previous roles include a Customer Service Coordinator at Capital One, where Alexis facilitated account management and issue resolution, and a Market Research Interviewer at Numeris, responsible for conducting surveys and training new staff. Additional experience includes positions as a Lifeline Personal Response Associate at Philips, an Accounts Receivable Clerk & Receptionist at Beck Taxi, and a Call Centre Trainer/Monitor at Access Research. Alexis holds a Social Service Worker Diploma from George Brown College and has participated in various projects aimed at enhancing customer experience and team performance.
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