Simone L.

Simone L. is a seasoned professional with extensive experience in customer service and resident relations. Currently serving as a Senior Resident Relations Advocate at Home365 since August 2022, Simone L. is responsible for processing residential security deposits and financial statements in compliance with legal and accounting guidelines. Previous roles include Senior Customer Service Representative 2 at PennyMac Loan Services, where Simone L. addressed customer inquiries and resolved disputes, and Customer Service Representative at Epic Wines & Spirits, focusing on order management and client relations. A background in psycho-social rehabilitation was gained through work at Rite of Wayz Behavioral Services, and earlier experience includes administrative processing at ADT. Simone L. holds an Associate's degree in Human Services from Truckee Meadows Community College.