Laure Mhadjou Toiseux

Laure Mhadjou Toiseux has extensive experience in communication and project management, currently serving as Chef de projet Communication Business Senior at HomeServe France since March 2012, where responsibilities include overseeing communication in corporate projects and managing customer journeys across various channels. Previous roles at HomeServe France include Responsable Discours Client, where a comprehensive customer discourse strategy was implemented, and Chargée d'Editique, focusing on multichannel written communications in an agile context. Prior to HomeServe, Laure held positions at Fiducial Informatique as Chargée d'assistance Senior, TNS Sofres as Enquêtrice téléphonique, and completed internships in communication roles at Kouro Sivo and Mobalpa. Educational qualifications include a BTS in Communication des Entreprises from SUP'DE COM and several training programs related to English language skills and communication technologies.