Angeles Martín Ruíz

Customer Experience Technical Analyst at HomeServe Iberia

Angeles Martín Ruíz is a skilled professional with extensive experience in customer experience analysis and project management. Currently serving as a Customer Experience Technical Analyst at HomeServe España since September 2014, Ángeles focuses on analyzing client satisfaction data related to the company's services. Prior to this role, Ángeles worked as a Business Consultant at CIGNA from February 2006 to December 2013, where responsibilities included managing internal projects, generating reports for various departments, and overseeing marketing campaigns across Europe. Additionally, Ángeles began a career at The Nielsen Company as an Attribute Coder from October 2000 to February 2006, focusing on product record management and data analysis, and briefly held the position of Inventory Clerk at Sigma Wireless. Educational qualifications include a Master's Degree in Statistics from Universidad Nacional de Educación a Distancia and a Graduate degree in Market Research, along with a Bachelor's Degree in Statistics from Universidad de Sevilla.

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