Tatiana Napoles Gonzalez

Tatiana Napoles Gonzalez is an experienced professional in project management and quality assurance, currently serving as Project Manager Team Lead at HomeServe España since February 2020, managing the national claims team. Previous roles include quality claims manager and various positions in customer service at Correos, where responsibilities encompassed claims management and sales. Tatiana has also worked in labor orientation and recruitment for the Servicio Extremeño de Empleo, provided training as a teacher at FMI Inteco, and contributed to human resources development at Adecco Office. Tatiana holds a licenciatura in psychology from Universidad de Salamanca and a certification as an occupational trainer from Junta de Extremadura.