SA

Susan Armstrong

Director, Fulfillment Operations at HomeServe USA

Susan Armstrong has a diverse range of work experience. Susan started their career at Synapse Group Inc., where they managed direct mail efforts and achieved over $44MM in net revenue in 2006. Susan then moved on to Webloyalty, where they served as an Account Manager, managing relationships with clients and launching new accounts. Finally, Susan worked at HomeServe USA, starting as the Director of Retention Marketing and achieving retention rates of 80% or more for 6 years. Susan then became the Director of Fulfillment Operations, responsible for managing the fulfillment of all business initiatives and achieving high customer satisfaction ratings. Overall, Susan has demonstrated strong leadership, strategic thinking, and a track record of achieving results in their roles.

Susan Armstrong earned a Bachelor's degree in Mathematics and Communication Studies from the University of Rhode Island between 1998 and 2002.

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