Andrew DuFour

Customer Success at Honeycomb

Andrew DuFour has extensive work experience in the technology industry. Andrew currently works at Honeycomb.io in a customer success role, starting in 2022. Prior to this, they held various positions at Chef Software, including Director of Customer Success from 2019 to 2022, Manager of Customer Engineering from 2017 to 2019, and Customer Architect from 2015 to 2017. Before joining Chef Software, DuFour worked at BlackBerry as a Senior Technical Lead from 2013 to 2015, where they designed and implemented a continuous delivery system and developed automation tools. Andrew also served as a Senior Web Infrastructure Analyst at BlackBerry from 2010 to 2013, where their responsibilities included engineering and managing solutions for customer-facing portals and reducing end-user reported incidents. DuFour's earlier experience includes roles at AECL as a Deployment Analyst and Technical Support Analyst/Integrator, at the Ministry of Government Services as a Client Support Analyst, and in the Canadian Armed Forces as a Signal Operator.

Andrew DuFour studied at Mohawk College from 2004 to 2007, where they pursued a degree in Software Engineering. During their time there, they focused on the field of study known as Engineering. Additionally, from 2006 to 2007, Andrew attended ICS Canada, where they pursued a degree in Visual C#.Net Programming in the field of Software Engineering.

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