Jay Best III

Jay Best III is a Senior Technical Support Engineer at Honeywell since May 2019, providing technical support to sales teams, customer accounts, and technicians while performing root cause analysis for systemic customer issues. Previously, as a Technical Support Engineer at ScanSource from May 2012 to May 2019, Jay supported customers with hardware and software inquiries related to point-of-sale, scanning, and payment system technologies, configured Toshiba GCS and NCR POS systems, developed configuration documentation, and conducted troubleshooting and root cause analysis. Jay holds a Bachelor's degree in Computer Science and Business from Newberry College, obtained in 2008.