Angelica Surra is a seasoned professional in customer success with extensive experience in the higher education sector. Currently serving as a Senior Customer Success Manager at Honorlock since October 2024, Angelica previously held key positions at Anthology Inc., including Principal Customer Success Strategist for Blackboard. Notable achievements include developing comprehensive customer success strategies for over 600 LMS clients, earning "Customer Success Manager of the Year" in 2023, and managing portfolios across various organizations including Blackboard, Parchment Inc., and The Advisory Board Company. Angelica's educational background includes studies at Clark University and Birkbeck, University of London.
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