Stuart James

Stuart James is a seasoned professional with extensive experience in customer success and account management, currently serving as the Strategic Customer Success Manager at Hootsuite since February 2020. In this role, Stuart focuses on high-value clients in EMEA, employing a strategic and consultative approach to drive business outcomes in social media. Prior to Hootsuite, Stuart held various leadership positions at dotdigital, including Strategic Account Director and Key Account Team Lead, where responsibilities involved managing key accounts and developing multi-channel marketing strategies. With previous experience at SmartFocus, Innovise ESM Limited, and Arrow ECS, Stuart has consistently demonstrated expertise in managing client relationships and ensuring customer success across a range of industries. Stuart's educational background includes studies at Barnet College and St Ignatius College.