Valérie Masson

Valérie Masson has a diverse work experience spanning various roles in customer success, marketing, and communication. Currently, they work at Hoppen as a Customer Success Manager, where they build strong relationships with clients and collaborates with different departments within the company. In their previous role as a Responsable Marketing Relationnel at Etoile 35 - Mercedes-Benz Rennes, Valérie developed and implemented marketing and communication strategies, successfully improving the brand's position in the premium automotive market. Prior to that, they contributed to the establishment and growth of Auto Premier - Midas, where they were responsible for marketing, development, and customer relations. Valérie also gained teaching experience as a French teacher at Bikepath Learning in the USA. Earlier in their career, they held marketing and communication positions at HUCHET SA - BMW/MINI, Sage, and SmartFocus, where they focused on customer management, event planning, and marketing strategy development.

Valérie Masson has a Master's degree in Marketing and Business from Grenoble Ecole de Management, which they obtained from 1998 to 2000. Prior to that, they earned a Bachelor's degree in International Economy from the University of Paris I: Panthéon-Sorbonne in 1997. Additionally, Valérie Masson has obtained certifications in activities such as commercial organizing and managing difficult customer situations from KESTIO - Libérons le Potentiel Commercial, in January 2023.