Michelle McCombs

Michelle McCombs is an experienced professional in customer service and community operations, currently serving as VP of Safety & In-Ride Experience at HopSkipDrive since March 2017, previously holding the position of Director of Community Experience. Michelle has a proven track record of leading high-performing teams, implementing system enhancements for efficiency, and fostering a culture of engagement and safety. Prior roles include Customer Service Development Consultant, Senior Manager of Customer Care at DogVacay, Digital Customer Service Manager at Nestlé Nespresso S.A., and Customer Care Manager at Disney Interactive Media Group. Michelle holds a Bachelor's Degree in Political Science/Marketing from Utah State University.