Erica Brown

Erica Brown has extensive experience in the healthcare sector, particularly with Horizon BCBSNJ, where roles have included Manager overseeing the development of Medicare EOCs and ensuring compliance with legal document requirements, and Contract Administration Manager responsible for quality evaluations of the Benefit Information System. Previous positions at Horizon Blue Cross Blue Shield of New Jersey included Lead, where responsibilities involved coding templates and ensuring compliance with State and Federal laws, and Member Service Coordinator, serving as a liaison for HMO members and managing enrollment and claims issues. Erica began their career as Secretary to Director/Personnel Assistant, focusing on statistical reporting and budget preparation. Erica holds a Bachelor of Science degree in Management Science from Kean University and has a high school diploma from Battin High School.