Richard Czaplewski is an experienced IT professional currently serving as the IT Support Team Lead at Horizon Blue Cross Blue Shield of New Jersey since April 2013, overseeing a team of 18 in providing Deskside and Walkup Center support across multiple locations. Previously, Richard owned and operated a self-employed PC services company from June 2007 to April 2019, where responsibilities included client acquisition and resolving various software and hardware issues. Richard also contributed as an IT Technician during a Windows 7 migration project at Horizon BCBSNJ from March 2012 to April 2013 and gained earlier experience in scheduling analysis at NJ Transit and customer service at Dr. Leonard's Healthcare Corp. Richard holds a Bachelor of Science degree in Computer Engineering from the New Jersey Institute of Technology, earned between 2001 and 2006.
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