David Proulx

David Proulx is an experienced hospitality professional with a robust background in operations management and consulting. Currently the General Manager at Hostelling International USA in Santa Monica, David oversees a large team and manages an annual budget of $3.5 million, focusing on operations, staffing, and revenue management. Prior experience includes serving as a Hospitality Consultant, where David provided operational audits and coaching, and as Director of Operations for USA Hostels, overseeing multiple high-volume locations. Earlier roles include a General Manager and Assistant General Manager at Hostelling International USA, where David implemented HR policies and optimized operational procedures, contributing to significant increases in customer satisfaction awards. David holds a Bachelor's degree in English Language and Literature from the University of Connecticut.