Olivia Hynes

Olivia Hynes has 9 years of work experience, starting in 2013. Olivia has worked in various roles and companies, including HotDoc, where they are currently employed as a Customer Success Manager since October 2022. Prior to this, they worked as a Senior Customer Onboarding Manager and a Customer Onboarding Manager at HotDoc. Before joining HotDoc, Olivia worked as a Customer Success Manager at HungryHungry from June 2020 to May 2021. Olivia also worked as an Onboarding Specialist (Contract) at Deliveroo from September 2018 to April 2019. Olivia took a career break from September 2017 to August 2018 to travel internationally and complete regional work in Australia. Earlier in their career, they worked as an Employer Engagement and Events Officer at University College London from August 2015 to June 2017, a Project Administrator (Contract) at The University of Manchester from April 2015 to August 2015, and a Marketing Assistant - Careers at The University of Manchester from September 2013 to October 2014.

Olivia Hynes attended The University of Manchester from 2010 to 2013, where they obtained a BA (Hons) degree in English Language. In addition to their university education, Olivia has also obtained certifications in Customer Success Management. Olivia obtained the Certified Customer Success Manager (CCSM) Level 1 certification from SuccessHACKER in November 2021, and the Certified Customer Success Manager (CCSM) Level 2 certification in April 2022.