Ama de Llaves

Ama De Llaves has extensive experience in the hospitality industry, primarily serving as an ama de llaves since 1991. Currently employed at Hotel El Ganzo Los Cabos since 2012, Ama De Llaves has also held the position of ama de llaves ejecutiva at Hotel Melia Cabo Real from 1996 to 2007. Throughout the career, Ama De Llaves has progressed from a camarista to a supervisory role, ultimately leading to the ama de llaves position. Significant contributions include the implementation of quality standards for rooms and public areas, as well as participating in the development of operational manuals and job descriptions for various staff roles. The role at Hotel Melia Cabo Real involved managing a substantial inventory of 350 rooms and suites and overseeing extensive facilities and services.