Steven Hantziantoniou

Steven Hantziantoniou is an experienced Lead Concierge at Hotel X Toronto, responsible for overseeing and enhancing guest experiences while supervising and training hourly staff. With a background that includes roles at Park Hyatt Toronto and Shangri-La Hotels and Resorts, Steven has a proven track record in providing exceptional customer service, event planning, and developing staff through coaching and support. Prior experience at The Sutton Place Hotel further established Steven's expertise in guest relations, problem resolution, and adherence to industry standards, contributing to a high-quality service environment.