James Fuller

James Fuller is a seasoned program management and strategic enablement professional with extensive experience in the hospitality industry. Currently serving as the Director of Program Management at HotelKey since August 2022, James is responsible for developing and implementing business strategies for enterprise accounts, while also promoting customer engagement and continuous improvement. Previously, James held various managerial roles at Radisson Hotel Group Americas over a 23-year tenure, including Strategic Enablement Manager and Manager of Systems Integration & Rollout, where efforts led to significant advancements in product management, system integration, and revenue optimization across numerous hotels. James also contributed to enhancing customer success initiatives and reduced client churn by establishing HotelKey’s first customer success team. With a Bachelor of Science in Business Management from Bellevue University, James combines technical expertise with strong leadership skills to drive revenue growth and operational excellence.