Chris Dorn

Chris Dorn is a seasoned customer success leader with extensive experience in managing diverse support teams across various industries, including education, healthcare, telecommunications, and technology. Currently serving as SVP of Digital Support Solutions at Houghton Mifflin Harcourt, Chris has previously held key positions at Medtronic, Sears Holdings Corporation, Liberty Medical Supply, Time Warner Cable, 2Wire, and Sprint. With a strong background in call center operations, team leadership, and multi-channel customer engagement, Chris has successfully overseen large teams, driven sales and support initiatives, and navigated both traditional and virtual work environments. Chris holds a Bachelor of Arts degree in Communications Studies from the University of Iowa.