Lana Kwiatkowski is a seasoned Senior QA Engineer at Houlihan Lokey since April 2023, specializing in developing comprehensive test plans for finance-related applications and managing test cases within ServiceNow. Prior experience includes serving as a Software QA Engineer at RSI, where automation testing led to a 15% improvement in quality, and at Grand Canyon Education, Inc., achieving a 25% reduction in software defects through manual and automated testing. Lana's background also includes a role as a Healthcare Administration Non Commissioned Officer in the US Army, where database management and performance testing were key responsibilities. Earlier experience as a Quality Assurance Analyst at JVS SoCal involved executing test cases and collaborating with teams to enhance client satisfaction. Lana holds a Bachelor of Science in Information Technology from Western Governors University, an MBA from Grand Canyon University, and a Bachelor of Arts in Forensic Psychology from John Jay College (CUNY).
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