Estefania Fonseca Velandia

Regional-Head Customer Ops at Houm

Estefania Fonseca Velandia has extensive experience in customer service and management roles, working for companies such as Houm, KIRU, Profitline Business Process Outsourcing, Pfizer, and Roche. With a background in customer experience, commercial management, and service planning, Estefania has successfully developed and implemented strategies to enhance customer satisfaction and drive business growth. Estefania holds a degree in Customer Loyalty, International Management, and Logistics and Production, showcasing their dedication to continuous learning and professional development.

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