Estefania Fonseca Velandia has extensive experience in customer service and management roles, working for companies such as Houm, KIRU, Profitline Business Process Outsourcing, Pfizer, and Roche. With a background in customer experience, commercial management, and service planning, Estefania has successfully developed and implemented strategies to enhance customer satisfaction and drive business growth. Estefania holds a degree in Customer Loyalty, International Management, and Logistics and Production, showcasing their dedication to continuous learning and professional development.
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