Lorri Holding

Lorri Holding (CIHCM) is an accomplished professional with extensive experience in housing and community services. Currently serving as the Director of Services at YMCA DownsLink Group since May 2024, Lorri leads customer-based operational delivery in areas such as safeguarding and therapeutic services. Additionally, Lorri contributes as an Advisory Board Member for HouseProud-LGBT and holds several significant positions, including Non-Executive Director at Alpha Living and Board Member for Housing Diversity Network. Previous roles include Head of Services for Independent Living at Centrepoint and Head of Customer Services at Warrington Housing Association Limited, where leadership focused on customer-centric operations. Lorri's educational background includes a Level 5 Diploma in Housing from the Chartered Institute of Housing and a Bachelor of Arts in Teaching from Manchester University, specializing in troubled families and safeguarding in schools.