Tracey Griffiths

Tracey Griffiths has a diverse work experience spanning several roles and companies. Tracey currently holds the position of Director of Customer Experience at Housing Plus Group since November 2022. Prior to this, they worked as the Head of Customer Service from March 2020 to November 2022 and as the Group Customer Services Manager from September 2017 to March 2020, all at Housing Plus Group.

Before joining Housing Plus Group, Tracey worked at South Staffordshire Housing Association from 2012 to 2020, initially as a Neighbourhood Services Team Leader and later as a Neighbourhood Estate Management Officer from 2007 to 2011. At South Staffordshire Housing Association, they managed housing management services, ASB tenancy management, enforcement services, and estate management.

Before that, they worked as a Project Worker at Heantun Housing Association from 2005 to 2007, where they provided case management support and housing management.

Tracey's earliest work experience was at BASE 25, where they worked as an Administrative Assistant and sessional youth worker from 2003 to 2005. Tracey performed general administration duties, provided support in a drop-in center, and carried out audio typing for a doctor in a drug and alcohol clinic.

Overall, Tracey Griffiths has gained extensive experience in customer service, housing management, ASB enforcement, estate management, and case management throughout their career.

Tracey Griffiths attended Codsall Community High School but the specific details about the degree obtained or field of study pursued are not provided.