Joanna Zadlo AIRPM is a skilled Service Charge Accountant with extensive experience in property management and financial reconciliation. Currently employed at Housing Solutions since October 2021, Joanna manages a diverse portfolio including leaseholders and rented units, focusing on account reconciliation, budgeting, and service charge preparation. Previous roles include Service Charge Officer positions at Catalyst Housing Limited and Metropolitan Thames Valley, where responsibilities encompassed managing service charges, resolving resident queries, and overseeing financial compliance. Joanna's career began at NatWest, where a progression through customer service roles culminated in a Customer Service Manager position, highlighting strong operational and customer relationship skills. Joanna holds a Master's degree in Banking, Corporate, Finance, and Securities Law from Wroclaw University of Economics and Business.
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