Dulce Delgado is an experienced Solutions Engineer currently employed at Hristov Development since October 2022. Previously, Dulce held various positions at Softtek, including Team Leader and L2 Server Ops, where responsibilities encompassed managing Windows Servers, patch management, and incident response using tools like SalesForce and SCOM. Dulce's earlier roles include Senior Information Security Engineer and IT Manager at Kenworth Laguna, focusing on IT infrastructure management, security administration, and help desk support. With a background in help desk operations and IT management from ITESM, Dulce has a strong foundation in project management, system documentation, and a variety of technical tools such as VMware and SQL Server. Dulce holds a Master’s degree in Information Technology Administration from Tecnológico de Monterrey and a degree in Computer Systems Engineering from Instituto Tecnológico de La Laguna.
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