Tina Westermann is a seasoned professional with extensive experience in customer success and operations within the travel and tech industry. Currently serving as Team Coordinator for Payment Implementation & Operation at HRS Group since September 2019, Tina is responsible for analyzing and improving operational processes and supporting the rollout of HRS Invisible Pay product solutions. Prior to this role, Tina was a Team Coordinator in Training & Quality following the acquisition of conichi, where responsibilities included enhancing guest experiences and streamlining hotel operations for corporate travelers. Tina's career includes significant roles such as Inside Sales Manager at conichi, Cluster Sales Researcher at Generator Hostels, and various positions in hospitality and event management, complemented by a solid educational background with bachelor's degrees in Tourism and Event Management, as well as Management from EBC Hochschule and Dublin Business School.
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