Nicolai Francesca Roco

Nicolai Francesca Roco is an ICC Certified Coach at the International Coaching Community since October 2018, specializing in helping clients unlock their potential and achieve personal goals. Concurrently, Nicolai serves as a Mystery Shopper for HS Brands Global, where observations and evaluations of customer service and product quality are conducted to recommend improvements. Previously, Nicolai was a Content Manager at Guiris en Barcelona, responsible for creating and managing engaging online content. From 2013 to 2016, Nicolai held the position of Client Relationship Manager at Autoserv All Parts and Quick Service, Inc., focusing on building strong client relationships and ensuring satisfaction. Nicolai's educational background includes a Master of Science in Digital Marketing and E-commerce from GBSB Global Business School, a Bachelor of Science in International Hospitality Management from Enderun Colleges, and a Bachelor of Arts in European Studies from Ateneo de Manila University.