Mikhail Muzhkevich is a skilled professional with a diverse background in technology and customer service. Currently serving as a Remote Service Desk Technician at HTG, Inc. for Portland General Electric, Mikhail specializes in monitoring and troubleshooting server and network issues using SolarWinds. Previously, Mikhail worked as a Website Penetration Tester at USLinkPro, where a comprehensive approach to web security assessments was employed. Mikhail's early career included roles at Burgerville, LLC, focusing on customer service excellence, and as a Computer Lab Assistant at Clark College, enhancing student technical support. Mikhail holds a Bachelor in Divinity from Bible College, a Bachelor of Science in Cybersecurity from Western Governors University, and an Associate degree in Network Technologies from Clark College.
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