Jennifer Rock (Jen)

Jennifer (Jen) Rock has an extensive background in accounts receivable and customer service, with a notable tenure at Hudson Physicians since July 2015 as an Accounts Receivable Representative. Prior to this role, Jennifer served for 15 years at Hartford Funds, where responsibilities included quality checking mutual fund transactions and implementing process improvements, as well as training staff and analyzing service quality trends. Earlier experience includes roles at Fortis Financial Group and Fortis Benefits Ins Group, focusing on customer service and benefits analysis, respectively. Jennifer’s career demonstrates a strong commitment to quality, efficiency, and team collaboration across various financial and insurance sectors.