Kim Rochette is an experienced professional with a robust background in customer experience and human resources management. Currently serving as Vice-présidente adjointe for culture, talent, and customer experience at Humania Assurance Inc. since February 2017, Kim has held various leadership roles, including Director of Customer Experience and Customer Service Manager at Ritchie Bros. and Manager of Imaging Services at Manulife. With a passion for fitness, Kim has also contributed as a Group Fitness Instructor at Canadian Fitness Professionals Inc. Notable previous positions include roles at Bell Canada focusing on performance analysis and partnership management. Kim's educational background includes a Certificate in Human Resources Management from Université TÉLUQ and a Change Management program from HEC Montréal, among other credentials in leadership.
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