Chase Bailey has worked in the technical solutions engineering field since 2020. Chase began their career at Indio Technologies Inc. as a Support Specialist, then moved up to Senior Support Specialist and Technical Solutions Engineer. During their time at Indio, they completed over 4,366 support tickets and closed 2,703 chat tickets with an average response time of 40 seconds, while maintaining an average CSAT score of above 9.6. Chase also assisted Customer Success employees and customers with any engineering requests or questions, configured integrations between an Indio portal and other software, and created scripts using Python and the API to complete admin tasks. In 2022, they moved to Hummingbird as a Technical Solutions Engineer.
Chase Bailey obtained a Bachelor of Science in Information Systems from The University of Texas at Arlington in 2019. In addition, they obtained a Google Analytics for Beginners certification from Google in September 2019.
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