Jonathan Hess

Jonathan Hess is a skilled operations manager with extensive experience in retail and service management. Currently serving as the Retail Service Operations Manager at Huntington National Bank since December 2020, Jonathan oversees operational excellence, conducts internal audits, ensures transactional accuracy, and coaches branch teams on new policies. Prior to this role, Jonathan held various positions at Sprint, including District Performance Operations Manager and Assistant Store Manager, and worked as Store Manager at Radio Shack. Additionally, experience includes serving as a teacher in Baltimore City Public Schools and as Floor Manager at Shop N Save Supermarket. Jonathan holds two Bachelor of Arts degrees in European History and Theatre from Indiana University of Pennsylvania.